Returns Policy of Gigglewnapo

Effective Date: March 14, 2025

At Gigglewnapo, we want you to be completely satisfied with your luxury fashion purchases. If for any reason you are not fully satisfied, we offer a straightforward return policy to ensure a smooth and hassle-free experience.

1. Eligibility for Returns

You may return most items within 30 days of receipt, provided they meet the following conditions:

  • The item is unused, unworn, and in its original, undamaged packaging.
  • The item has not been altered or damaged in any way.
  • The return is accompanied by the original receipt or proof of purchase.

2. Non-Returnable Items

Certain items are not eligible for return, including:

  • Gift cards.
  • Personalized or custom-made items.
  • Items marked as final sale or clearance.

3. How to Return an Item

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team at info@gigglewnapo.com or via our Contact Us page to request a return authorization.

  2. Prepare Your Return: Carefully pack the item in its original packaging, including all tags, labels, and accessories.

  3. Ship the Item: Return the item to the following address:

    Gigglewnapo Returns Department
    506 N Cedar St, Kalkaska, Michigan, 49646
    (Please note that you are responsible for return shipping costs unless the return is due to an error on our part.)

4. Refund Process

Once your returned item is received and inspected, we will process your refund. You can expect your refund within 7-10 business days of receiving the return.

  • Refunds will be issued to the original method of payment.
  • If you paid with a gift card or store credit, your refund will be credited back to your account as store credit.

5. Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

6. Damaged or Defective Items

If your item is defective or was damaged during shipping, please contact us immediately at info@gigglewnapo.com. We will provide you with a prepaid return label and offer a replacement or full refund, depending on your preference.

7. International Returns

For international orders, return shipping costs and any customs duties are the responsibility of the customer. We recommend using a trackable shipping service to return items, as we are not responsible for lost or delayed returns.